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Feedback and Q&A

Writer's picture: Art & StonesGRArt & StonesGR

Updated: Jun 10, 2022

This post is dedicated to our costumers. We all know that is not easy to start a brand from zero. We need to thank all those people who trusted us and supported with their own way our shop.

Every time someone leaves a positive review, we take a boost to keep creating.


We are so grateful for your support. It means the world to us that you are choosing to buy handmade, handcrafted items.
We want to keep you updated on our progress and show you what we're working on. You can also ask us questions about our products or business and we will answer them as soon as possible.
We hope this is a place where we can share our journey with you and make it feel like home!

Having a handcrafted business is a lot of hard work, but it is worth it because you are helping other people and artists to live their dreams as well as your own! We want to thank you for being part of our journey and supporting our handmade business, so we have put together this section highlighting some of the ways that you can help us out and make a difference in the world!






etsy review

When I place a custom order, how can I be sure that the final product will be exactly what I wanted?

First of all, we will have a detailed discussion to understand exactly what is required. If it is a painting we will discuss the colors, the style, the size of the stone or the canvas. If it is an engraving we will discuss the amount of shadows and the details. If it is a pyramid or a lamp, we will make a sketch for all the layers and the color they will have.

Will we be in touch during the process of creating?

Of course. If you wish, we can contact you throughout and send you photographic material.

How long does it take to proceed a custom order?

It depends on the project. Usually, it takes from 3 days to two weeks.

In which countries do you ship?

Worldwide!!

We hope you enjoyed our handmade products. We would love for you to share your thoughts with us in the form of a review or an email!




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